About Fran Pepoon

Francesca Pepoon, Managing Partner of Construction Science, is a certified Lean/Six Sigma Black Belt with more than 30 years experience in risk management, insurance, finance and construction. Her specialties include operations management, Six Sigma project management, statistical analysis, training development and delivery, scheduling, process mapping, risk management and insurance. Ms. Pepoon earned her BSW in Social Work from Temple University in 1982.

Ms. Pepoon’s prior roles include Risk and Claims Consultant for Alexander and Alexander Services (now part of Aon), Operations Manager for The Hartford and Bank of America, Litigation Services Director for Fireman’s Fund Insurance, Project Manager for Tyco Corporation, and Regulatory Compliance Manager for General Electric.

• In 12-month period, mentored and led 17 Lean Six Sigma projects that yielded a 5% improvement in regional operating income and a 36% improvement in regional free cash flow
• Led Six Sigma Black Belt project to create electronic management of prevailing wage processes
• Led Six Sigma Black Belt project to create workflow software for licensing process that was patented
• Created collaborative approach to alignment of regional Six Sigma projects with corporate goals that was replicated nationally
• Mentored 26 Green Belt and Kaizen projects in 12-month period
• Managed regulatory compliance for insurance agency with over 200 employees
• Developed website process for regulatory compliance alerts
• Directed Litigation Services department with multiple locations and over 100 employees
• Managed call center operations with four locations and over 500 employees
• Managed risk programs and claims management for wide variety of manufacturing and service clients